Terms of service
Effective Date: July 2026
Welcome to Shelvora. These Terms of Service ("Terms") govern your access to and use of Shelvora.store, including all products, services, content, and features available through our website. By visiting, browsing, or placing an order on our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
Business Information
Shelvora
Thunder Bay, Unorganized, Ontario P0T 1L0, Canada
Email: support@Shelvora.store
Phone: (888) 638-2274
1. Website Use
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained permission from a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not use our website to violate any applicable laws, distribute malicious software, interfere with website security, submit false information, or engage in fraudulent activities.
2. Products and Services
Shelvora specializes in premium home organization products, including storage cabinets, floating shelves, wall organizers, rolling carts, pegboards, and related home storage solutions.
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice. Product images, descriptions, colors, and dimensions are presented as accurately as possible; however, slight differences may occur due to lighting, manufacturing updates, screen settings, or natural material variations.
3. Pricing
All prices displayed on Shelvora.store are subject to change without prior notice.
Although we strive for accuracy, pricing errors may occasionally occur. If an incorrect price is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund before shipment.
Taxes, duties, or other government charges may apply depending on your location and are the responsibility of the customer unless otherwise stated.
4. Orders
Placing an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel any order at our discretion.
Orders may be cancelled for reasons including but not limited to inventory shortages, pricing errors, suspected fraud, payment verification issues, or inaccurate customer information.
Customers are responsible for providing accurate billing and shipping information. We are not responsible for delays or delivery issues resulting from incorrect addresses supplied during checkout.
5. Payment
Payment must be completed before an order is processed.
We accept secure payment methods available through Shopify and trusted third-party payment providers. Payment information is processed securely, and Shelvora does not store complete payment card details.
By submitting payment information, you authorize us to charge the total amount shown during checkout.
6. Shipping
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery may be affected by weather conditions, customs inspections, transportation delays, carrier operations, holidays, or other circumstances beyond our control.
Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping address provided during checkout.
Please refer to our Shipping Policy for additional details.
7. Returns and Refunds
Our Return & Refund Policy forms part of these Terms.
Customers may request eligible returns within the return period stated in our Return & Refund Policy. Returned products must satisfy the eligibility requirements described in that policy.
Shelvora reserves the right to inspect returned items before approving refunds or replacements.
8. Intellectual Property
All content available on Shelvora.store, including logos, graphics, product images, text, product descriptions, website design, icons, and branding elements, is the property of Shelvora or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit any content from our website without prior written permission.
9. User Conduct
When using our website, you agree not to:
Use false or misleading information.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with website operations.
Copy or reproduce website content without permission.
Engage in fraudulent purchases.
Abuse promotional offers.
Harass our employees or customer support team.
Violation of these Terms may result in suspension of your account, cancellation of orders, or legal action where appropriate.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Shelvora shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
11. Disclaimer
Our website and services are provided on an "as available" and "as is" basis.
While we make every effort to provide accurate information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.
Customers use our website at their own discretion.
12. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, marketing, and other operational functions.
Shelvora is not responsible for the policies, availability, or performance of third-party providers. Your interactions with these services are subject to their respective terms and privacy policies.
13. Privacy
Your privacy is important to us.
Information collected through Shelvora.store is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information necessary to process orders, provide customer support, improve our services, and comply with legal obligations.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the Province of Ontario and the federal laws of Canada, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of Shelvora.store shall be resolved through the appropriate courts having jurisdiction over such matters.
15. Changes to These Terms
Shelvora reserves the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this website unless otherwise stated.
Continued use of Shelvora.store after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Shelvora
Thunder Bay, Unorganized, Ontario P0T 1L0, Canada
Email: support@Shelvora.store
Phone: (888) 638-2274
We are committed to providing a secure, transparent, and professional shopping experience, helping customers create organized, elegant, and functional living spaces with confidence.